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House Insurance: A Homeowner’s Guide
Updated 03 November 2024
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Welcome to your guide on house insurance in New Zealand. Whether you’re buying your first home or have owned one for years, understanding house insurance is crucial. It protects your home and your finances, offering support during tough times like natural disasters and helping to keep your budget secure.

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Understanding house insurance

Understanding how house insurance works is key to ensuring you’re fully protected. A crucial element is the policy wording, which serves as your agreement with the insurer. It explains what your insurance covers, including the major events that will be paid for if something goes wrong. You will see the sum insured in this text. This sum is the maximum amount your insurer will pay if you make a claim. It also shows any limits or exclusions that may apply. A good home insurance policy protects your house and belongings. With the right coverage, you can feel secure and ready for any unexpected surprises.

Why is house insurance essential?

House insurance is a smart decision. It gives you peace of mind and keeps your money safe. Think about the bad things that could happen, like fires, storms, or theft. Would you have enough money to repair or replace your belongings? Here is how house insurance can help you:

  • Protection from property damage: Insurance helps you cover repair costs if your home has damage from a fire or storm.

  • Liability coverage: If someone gets hurt while on your property, liability insurance can help pay for legal fees and other costs.

  • Temporary accommodation: Many insurance plans cover the cost of staying elsewhere if your home needs repairs.

  • Meeting mortgage requirements: Most lenders want you to have insurance to protect their investment. So, getting insurance is very important.

How do I assess my house insurance needs?

To choose the right home insurance, you need to know what your home really needs. A key part of this is figuring out how much it would cost to rebuild your home.

Underestimating this cost could lead to financial challenges if you need to file a claim. Tools like the Cordell Sum Sure Calculator are very helpful. They are free to use and can tell you how much it will cost to rebuild your home. These tools consider professional fees and help you find the right home sum insured. To use them, just enter information about your house, like its size, materials, and location. Then, you will receive a custom estimate. By using the Cordell Calculator, you can make sure your house insurance covers the real cost of rebuilding. This will help you feel more secure about your finances.

If you want to feel confident about your numbers, you should talk to registered valuers or quantity surveyors. Local builders can also provide good advice. It’s essential to update your sum insured regularly, especially after major renovations.

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How much does it cost to insure a house in New Zealand?

Are you interested in the cost of home insurance in New Zealand? Recently, house insurance prices have risen. This increase is largely driven by natural disasters, rising building costs, and region-specific risks. Here is a brief overview of the yearly average house insurance costs for the third quarter of 2024:

Year-on-year average house insurance cost

Year Ended

Average house insurance cost ($)

Q3 2022

$2,148

Q3 2023

$2,303

Q3 2024

$2,702

Average house insurance costs by region

Region

Average house insurance cost ($)

National

$2,702

Auckland

$2,104

Canterbury

$2,655

Wellington

$4,467

These figures highlight how house insurance premiums vary by region. For example, Wellington’s premiums are significantly higher due to its earthquake risk, while Auckland’s remain below the national average.

Several factors contribute to these differences in home insurance costs:

  • Seismic activity: Wellington’s location near major fault lines increases its earthquake risk. Insurers charge higher premiums here to cover potential damages from seismic events.

  • Risk-based pricing: Insurers in New Zealand assess individual properties based on specific risks, like location and vulnerability to natural disasters. Properties in high-risk areas, like Wellington, face higher premiums.

  • Reinsurance costs: To manage their risks, insurers use reinsurance. The cost of reinsurance has been rising, especially for high-risk regions, which impacts homeowner premiums, particularly in disaster-prone areas.

  • Construction costs: Rising costs for building materials and labour mean insurers have to pay more for claims, which increases home insurance premiums.

Did you know? Quashed provides a quick way to compare house insurance quotes, letting you view multiple options side by side for the best deal.

Understanding house insurance costs and premiums

House insurance costs in New Zealand can change a lot. This depends on various factors. If you learn about these factors, you will better understand your premium and how to handle it.

  • Home location: Properties in areas that have a high risk, like Wellington, where earthquakes happen or places that can flood, usually have higher insurance costs because of the added risk.

  • Property age and condition: Older houses might cost more to insure due to more maintenance needs, while newer homes can often be cheaper to cover.

  • Coverage level and excess: The kind of coverage you select and the excess amount you pick can change your premium. If you choose a higher excess, it can lower your premiums, but it may cost you more if you need to file a claim.

Understanding house insurance costs means knowing how each factor affects your premium.

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How do I make a claim?

If something goes wrong, it is good to know how to handle the claims process. Here is what you need to do:

  • Contact your insurer immediately: Inform your insurance company about what happened as soon as possible. This is very important if there is a claim deadline.

  • Gather your documents: Find your policy number. Take clear photos or videos of the damage. Keep all important receipts together.

  • Stay honest and clear: Provide accurate information to your insurer. This can help speed up the process. Reach out to them again. Sometimes, the Insurance and Financial Services Ombudsman (IFSO) can assist with problems.

Preparing your home insurance claim

When you want to make a home insurance claim, start by collecting important information. First, write down your policy details. It’s also helpful to note the date and time of the incident. If the damage is a total loss, explain how serious it is. This will help you get the best estimate of your rebuild costs. Whenever possible, document the damage with photos or videos before making any repairs, as this evidence is crucial for your claim.

  • Call your insurance company as soon as the event happens to start your claim.

  • They will help you with the process and may ask you to complete a claim form.

  • Always be honest and clear when you share information with your insurance provider.

  • Be ready to provide any documents they ask for, such as receipts, invoices, or police reports if necessary.

What to do in case of delays or disputes

Sometimes, your insurance claims are approved quickly. Other times, it can take a lot longer, and there may be problems. If your claim is taking more time than you thought, keep calling your insurance provider. If you need help fast, you might have to call emergency services. Don’t forget to write down everything you discuss during your phone calls.

  • If you have a problem with your claim, start kindly with your insurer.

  • If they can't help, reach out to the Insurance and Financial Services Ombudsman (IFSO).

  • They offer a free service to help sort out problems fairly.

  • Keep clear notes while you make your claim.

  • Write down the dates and times.

  • Remember the names of the people you talk with.

  • This information can be useful if you face issues later.

How Quashed can help with house insurance?

Quashed simplifies comparing home insurance policies by providing detailed, side-by-side information on specific coverage options across multiple insurers in real-time. Here’s how Quashed can make choosing the right policy easier:

  • Clear coverage details: Quashed helps you understand the details of each home insurance policy. You can easily check coverage limits and rules.

  • Extra add-ons and special features: Many home insurance policies come with unique benefits. Quashed makes it easy to find these options, so you pay only for what you need.

  • Clear limits and conditions: With Quashed, you will know exactly what your policy covers. It clearly outlines limits and conditions for complex features.

The Quashed comparison tool helps you find a home insurance policy that fits your budget and the needs of your home. You can look at all the information together in one place. This makes it easier for you to make a good choice to protect your property fully.

It’s a wrap

Home insurance is very important for people in New Zealand who own homes. It helps protect you from unexpected events and disasters. When choosing a policy, think about what you need and what fits your budget. Websites like Quashed can help you with this. By exploring different options and adjusting your policy, you can feel secure about your home and belongings. You will be prepared for anything that might happen. If you want to find the best home insurance, look at the options and get custom quotes on Quashed today.

FAQs

What are the cheapest house insurance options in New Zealand, and how can I find the best deal?

Finding affordable house insurance in New Zealand often comes down to where your property is located and how much coverage you need. Choosing a more basic plan can keep costs down, but it’s worth considering how much protection you’re comfortable with.

A quick way to find the right deal is by using Quashed’s Market Scan tool. Instead of hopping from one site to another, you can compare quotes and coverage options from multiple insurers all in one place. Just enter your property details, and you’ll see your options side by side, making it easier to pick a plan that fits your budget.

Quashed also has a free policy tracker that helps you keep everything organised. You can manage all your insurance info in one spot, get alerts for renewals, and easily review or switch plans whenever you need.

Regularly checking your options is a great way to make sure you’re getting the best rates and coverage that work for you.

How do I get a house insurance quote in NZ?

Getting a house insurance quote in New Zealand is easy with tools like Quashed, where you can compare policies from top New Zealand insurance companies side by side. Alternatively, you can request quotes directly from providers to explore options. A comparison tool saves time and gives you a quick look at several choices to find the right fit.

Does house insurance cover natural disasters in New Zealand?

Yes, most house insurance policies in New Zealand include coverage for natural disasters, though premiums may vary by region. For example, areas with higher earthquake risks, like Wellington, may have higher premiums. Reviewing your policy terms ensures you understand your coverage for earthquakes, floods, and other natural events.

Why does house insurance increase?

House insurance premiums in New Zealand can rise due to factors like increased building costs, more frequent natural disasters, and regional risks. Insurers may adjust premiums based on past claims or higher reinsurance costs. Knowing these factors can help you plan for potential changes in your premium.

Which house insurance companies operate in New Zealand?

New Zealand has several prominent house insurance providers, including AA Insurance, AMI, and Tower. Comparison tools like Quashed make it simple to evaluate policies from these providers and others, allowing you to find a plan that meets your coverage needs and budget.

What does house insurance cover?

House insurance generally protects your home’s structure from damage caused by fire, storms, or vandalism. Many policies also include liability coverage if someone is injured on your property. Coverage varies, so reviewing your policy details helps ensure you understand what’s included and where additional coverage may be needed.

The EQC Factor: Am I Covered?

The Earthquake Commission (EQC) is a crown entity that covers New Zealanders for natural disasters. If you have private house insurance that includes coverage in the case of a fire, you are automatically covered for natural hazards through EQC. These natural hazards include earthquakes, landslips, tsunamis, volcanic events, other geothermal activity, storms, and floods. This means that you don’t have to pay any extra or take out separate insurance to be covered by EQC. A private insurance policy in place during a natural disaster ensures you are automatically covered.

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